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Now in Early Access

Your users are facing bugs
right now.
You just don't know it.

BugSignal captures real issues from real users — structured, reproducible, and mapped to revenue impact — before they quietly walk out the door.

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Trusted by early testers across 12+ products
The Problem

Silent bugs are the most
expensive kind.

Most users never file a ticket. They just leave — and take their MRR with them.

96%
of unhappy users never report their problems. They just stop using your product.
4.5×
more expensive to acquire a new customer than to retain one experiencing a bug.
$312B
lost annually by businesses due to poor software quality, per CISQ.
🤐

The Silence Problem

Users hit friction, confusion, or breakage — and simply navigate away. No report, no ticket, no signal. You have no idea it happened.

📉

The Revenue Leak

That checkout bug costing you 3% conversion? It can run for months before analytics show an unexplained dip. By then, the damage is done.

🔍

The Reproducibility Gap

Internal QA can't catch what only surfaces under specific real-world conditions — browser combos, slow networks, edge-case data.

How It Works

From user frustration
to engineering insight.

Three steps. Zero friction. Structured bug intelligence, automatically.

01

User submits a bug in seconds

A dead-simple form (embedded or standalone) lets anyone report what went wrong, where, and what they were trying to do — with auto-captured device, browser, and OS context. No login required.

02

BugSignal structures and enriches the report

We automatically normalize the report into a reproducible format: severity tagging, deduplication, technical metadata, and user flow context — ready for your team to act on immediately.

03

Your team gets prioritized, actionable insights

See which bugs affect the most users, which are killing conversions, and which are easiest to fix first. Integrate with Jira, Linear, or GitHub in one click. Signal, not noise.

04

Close the loop with users automatically

Optional: notify users when their reported bug is fixed. Turn a negative experience into a loyalty moment — the rarest thing in SaaS.

Why BugSignal

Not another internal QA tool.

This is real-world signal, collected at scale, from the people who actually matter.

⚡
Real users. Real conditions.
Real revenue impact.

BugSignal captures issues that only appear in production — specific devices, geographic conditions, edge-case states your test suite will never cover. The bugs that actually cost you money.

Live Bug Feed Preview
Checkout flow crashes on iOS 17 Safari CRITICAL
Dashboard fails to load with large datasets HIGH
Search results show outdated pricing MEDIUM
↑ 3 new reports in the last 2 hours
🔬

Reproducible by Design

Every submission captures the context needed to reproduce it: steps, environment, network, exact URL. No more "can't reproduce" tickets gathering dust.

🎯

Severity-Informed Prioritization

User-reported severity combined with volume data helps your team focus on what's actually hurting the business — not just what's loudest internally.

🔌

Plugs Into Your Workflow

Send structured bugs directly to Jira, Linear, GitHub Issues, or Slack. BugSignal is a layer over your stack — not a replacement for it.

📊

Trend Visibility

Spot emerging patterns before they become incidents. Aggregate, cluster, and track bug frequency over time with zero manual work.

Report a Bug

Found something broken?
Tell us in 60 seconds.

Your report helps real companies fix real problems. No account needed.

🐞 Bug Report

Fill in what you can. Every field helps engineers fix it faster.

What happened?
Where did it happen?
How bad is it?
Auto-captured context
💻 Device Detecting…
🌐 Browser Detecting…
🖥️ OS Detecting…
📐 Screen Detecting…
Attachment
📎
Click to upload or drag & drop
PNG, JPG, GIF, MP4 · Max 25 MB
Contact (optional)
Your data is never sold. Used only to improve software.
✓

Bug received. Thank you.

Your report has been logged and structured. If you left an email, we'll notify you when it's fixed.

You just helped make someone's product better.

FAQ

Common questions

Everything you need to know about BugSignal before getting started.

What is BugSignal? +
BugSignal is a bug reporting platform that lets real users submit the bugs they experience in your product. It automatically captures device, browser, OS, and screen context so your engineering team gets reproducible, structured reports — not vague descriptions. Unlike automated error trackers like Sentry, BugSignal captures the human experience layer: usability issues, confusing flows, and edge-case failures.
Why don't users just report bugs themselves? +
Research shows 96% of unhappy users never report problems. The friction of finding a support channel, writing a clear description, and not knowing if anyone will act on it means most users simply stop using the product. BugSignal removes that barrier with a zero-login, 60-second form embedded directly in your product.
How is BugSignal different from Sentry, Bugsnag, or LogRocket? +
Sentry, Bugsnag, and LogRocket automatically detect JavaScript exceptions and performance regressions. BugSignal captures what those tools miss: issues a user experiences that don't throw an error — confusing UI, broken workflows, or environment-specific glitches. The tools are complementary, not competing.
Does the person reporting need to create an account? +
No account is needed to submit a bug report. An optional email field lets reporters receive a notification when their reported issue is resolved — turning a frustrating experience into a loyalty moment.
What integrations does BugSignal support? +
BugSignal integrates with Jira, Linear, GitHub Issues, and Slack. Structured bug reports are pushed directly to your existing engineering workflow so nothing changes — your team just gets better input.
For Companies

Start seeing what your users
actually experience.

Set up BugSignal for your product in under 10 minutes. No SDK required for the MVP.

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